THE INFORMATION SYSTEMS AND UBG

The primary banking operations involve deposits and credits. Deposits operation is the business of taking deposits and withdrawals, and credit operation is the business of lending moneys to consumers or companies. Deposits operations are manage by the operations departments, while credit departments manage credits operations.

However, today the business scope of a bank has expanded into a more wide landscape. Remittances, insurance, foreign currency exchange and investment consultations are among the modern day services provided by banks. Hence, the Information System has becomes one of the most important departments in any bank.

As the fastest growing Commercial Bank in Africa, Untul Bank Group (UBG) has also started to use the benefit of computerized information system since early 80s. Started with the PB Olifin operation system, UBG is now using three major Information Systems categories to simplify its operations and enhance its security.

Branch Delivery System (BDS), which is running in with the concept of Transaction Processing System (TPS), was introduced in 1999. It was the replacement system for the old limited capability PB/Olifin system. The main objective of the new BDS system is to simplify and improvise the banking daily operations and has managed to close the gap between the operations with other systems and departments.

AS/400 is another system used by UBG, which possesses the elements of Management Information Systems (MIS). The system provides users with summary transaction or data from the data warehouse. AS/400 generates variety of scheduled and unscheduled reports for managers to monitor the bank's operational status. It also allows managers to view any specific information of a customer, from the screen of their computers at any time.

HRSS or Human Resource Self Service is running on the bank's intranet to simplify employees' related matters. Leave applications, salary slips, claims, appraisals and trainings are among the service functions available in the HRSS. With the concept of Office Automation Systems (OAS), the HRSS simplify management functions and reduced the need of papers.

Another important OAS that is used in UBG is the Windows Operating System (Windows). The system provides some of the most important Microsoft applications to improve staff performance quality. Microsoft Words, Excel and Power Point have enhanced productivity within UBG. It reduces a lot cost and time consumption to complete a task.